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Our Promise

To ensure that every customer is happy with their purchase and always wants to shop with us. We love to make people feel good about themselves and happy when they ware our products. When you buy from us, we aim to be able to provide you that feeling

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VELOTIÉRE

ABOUT US

Our team works tirelessly to ensure every item is crafted with care, precision, and attention to detail.
We pride ourselves on being a brand that values authenticity, sustainability, and customer satisfaction above all.

FAQ

SHIPPING

All of our products are shipped to you from Germany via a secure, tracked shipping method. We offer free shipping on orders over 50€. No code necessary; free shipping will be applied at checkout and does include duties. 

UPDATE: Due to an exceptionally high volume of orders, our shipping may be delayed by 2-3 days our usual lead time.

OUR USUAL SHIPPING TIME: From 5-7 business days we're working hard to get your order to you as quickly as possible. 

WASHING

Gentle Cycle: Use a gentle or delicate cycle to preserve the fabric and print.

Tumble Dry Low or Hang Dry: To prevent shrinking, tumble dry on low heat or hang the shirt to dry.

Iron Low Heat : If ironing is necessary, use a low heat setting, and iron on the reverse side of the print.

QUALITY

Maximum flexibility: Comfortable fit with a luxurious fell, whilst prioritizing durability.

Wrinkle-free: No more ironing: machine wash, hang and ready to go.

Breathable and fast-drying: Soft and fresh all day long.

REFUNDS

At Velotiére, we believe in giving you peace of mind with every purchase. That’s why we offer free refunds on all eligible purchases.If for any reason you’re not satisfied with your order, don’t worry. We’ve got you covered.